Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about an offshore casino we cover? Here's how to reach the team behind hackcoffeebeans.com and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable channel for getting in touch. Write to us at [email protected] and a member of the team will read your message personally — we don't rely on automated replies to stand in for a real answer.
To help us route your message quickly, tell us upfront what it's about: a specific casino, a bonus term, a licensing question, or something else entirely. We aim to respond within two working days, though this can stretch slightly during busier periods.
What Readers Usually Write to Us About
- Questions about a specific casino — If you want more detail on how an offshore operator like Raging Bull, Uptown Aces, or any other site we've reviewed compares on payout speed, banking, or bonus terms, ask us directly.
- Corrections and updates — Offshore casino terms change often: welcome offers get revised, wagering requirements shift, licensing details are updated. If something on the site looks out of date, let us know and we'll look into it.
- Feedback on our rankings or methodology — We're always open to hearing how readers weigh things like game variety, crypto payout speed, or customer support, and whether our ranking criteria reflect what actually matters to you.
- Content suggestions — If there's an offshore operator, banking method, or topic — such as licensing in Curaçao or Anjouan — you'd like to see covered in more depth, tell us.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll point you toward appropriate support, and you can also reach the National Problem Gambling Helpline at 1-800-GAMBLER at any time, independent of us.
What Happens After You Send a Message
Every email is reviewed by someone on our editorial team, not a bot. If your message concerns factual accuracy — a bonus figure, a licensing claim, a payout time — we'll check it against our sources and reply with what we find, or update the relevant page if warranted.
We can't resolve individual disputes between a reader and an offshore casino, since these operators sit outside US regulation and outside our control. What we can do is factor credible reports into how we assess and rank a site going forward, and point you toward general guidance on your options.
Before You Write In: A Few Things to Know
Because this site covers offshore online casinos operating outside standard US oversight, there are limits to what we can help with directly:
- We are an independent review and comparison resource, not a casino operator, payment processor, or regulator — we can't process deposits, withdrawals, or account issues on your behalf.
- Offshore casinos are licensed outside the US (commonly in jurisdictions such as Curaçao, Anjouan, or Costa Rica) and are not regulated by any US state. If you have a dispute with an operator, your first step should be that casino's own support channel, followed by their licensing authority if the issue remains unresolved.
- Nothing on this site is legal, financial, or tax advice. Rules on offshore gambling vary by state, and if you have questions about your own situation, consult a qualified legal or tax professional.
- This site and all offshore casinos discussed on it are intended for adults aged 21 and over. We do not knowingly correspond with anyone under that age about gambling-related content.
A Commitment to Honest, Current Coverage
Our reviews rely on publicly available information about licensing, bonus terms, banking options, and payout practices, fact-checked as of the date each page was last reviewed. Reader feedback genuinely shapes how we keep that coverage current, so if something we've published doesn't match what you experienced, we want to hear about it — good or bad.
Thanks for taking the time to reach out. We read every message and will get back to you as soon as we can.